When people think of a private investigator, scenes from spy movies or crime dramas often come to mind. But in real life, the work of a private investigator is more strategic and rooted in real-world problem-solving—especially when it comes to …
A recent incident at a Brentwood Co-Op grocery store in Calgary has reignited public debate around the use of force by security guards in Canada, citizen’s arrest laws, and how public perception can influence security industry policies. A video circulating …
Kinesics is the study of body language and how it influences the perceptions and behavior of others. This includes facial expressions, gestures, posture, and movements. For security guards, a strong understanding of kinesics is crucial for effective communication. The way …
Conflict is a natural part of human interaction, especially in professional settings where diverse personalities, external pressures, and competing priorities collide. Understanding the psychology behind aggression and triggers is essential for effective conflict resolution. This article explores different types and …
Conflict is an inevitable part of life. Whether in personal relationships, workplace interactions, or even brief public encounters, disagreements arise. The key to maintaining harmony and achieving positive outcomes lies in how we handle these conflicts. De-escalation is a set …
Employee fraud occurs when a worker deceives their employer for personal gain, often causing financial and reputational damage to the company. Whether the business is a sole proprietorship, partnership, corporation, or organization, fraud can take many forms—ranging from isolated incidents …
Retail businesses in Canada depend on Loss Prevention Professionals (LPPs) to safeguard their property and inventory from theft. This responsibility involves a combination of observation, deterrence, and, when necessary, the apprehension of offenders. However, before making an arrest for theft, …
Protection of property and persons are the critical roles for Security Guards. Whether it’s retail, corporate, healthcare, or private events, their contributions are essential for protecting both people and property. Private security guards vastly outnumber police in Canada. For example, …
Conflict can be part of daily life of a Security Guard. Whether they are handling disputes in a retail environment, reducing tensions at public gatherings, or engaging in challenging interactions in private spaces, the way conflict is managed can dictate …
Active listening is more than just a communication strategy; it’s a vital skill that can enhance your effectiveness as a security guard. By fully engaging with others, asking relevant questions, showing empathy and understanding, you can improve the quality of …
A recent incident has caused widespread media attention. A security guard in Toronto was charged with assault following a confrontation with a customer at a local Dollarama store. Not only did this incident result in legal and reputational consequences, …
What is Situational Awareness? Have you ever had a feeling that something specific was about to happen, and then it did? That wasn’t clairvoyance. It was your situational awareness kicking in! If you are working in an industry …
Security Guards in Ontario play a critical role in the protection of people, property, information and assets. They are often the front-line of defense in various settings such as shopping malls, industrial sites, corporate and residential buildings. As crime rates …
In this article, we will explore five exercises that you can use to improve your attention to detail, situational awareness and overall observational acumen, all of which will help elevate you from a good Loss Prevention Officer to a great …
The process for becoming a Security Guard or Private Investigator is highly regulated in Ontario, and much of Canada. There are several crucial steps involved in obtaining your license. One of the most significant steps is passing a criminal record …
Conflict management and de-escalation are critical skills for security professionals in Canada and around the world. On top of the many challenges related to ensuring safety and gaining compliance, there are significant potential legal issues to consider. In this article …
Introduction Given the nature of their role, and the role of private security in general, security guards may be required to use force from time to time. It may be required to protect themselves or others, protect property, prevent crimes, …
Did you know that according to the latest Ontario Ministry of the Solicitor General’s Private Security and Investigative Services Branch’s 2022—2023 Annual Report, there were 2329 Private Investigator licenses issued in 2022-2023. The regions with the highest employment rate were: …
Many new Security Guards are unaware that Use of Force training is not mandatory to work in bars or nightclubs as bar security or bouncers. Currently, no training standards exist in Ontario for what is or is not appropriate Use …
Are you looking to train as a Parking Bylaw Officer? Many Ontario cities, municipalities, security agencies and parking companies are actively recruiting new MLEOs (Municipal Law Enforcement Officers). Full time and salaried positions can be found by searching for MLEO …